Do not satisfy with the products you purchased? We will provide a product replacement or exchange it with similar value product to remedying your concern.If we are unable to help, we will offer a refund to the product you purchased.
How to Proceed the return?
1, Visit our contact page.
2,Tell us your order number and email address or phone number used for your purchase And let us know why you would like a return by Submitting the contact form.
3,You will receive the email reply within 24 hrs by our support with return instructions or let you know if the return is not acceptable.
There are some Policies we need to follow for Product Return:
The items received within 7 days are return acceptable.
Measures to be taken by the customer
Pictures Or video is necessary if the item received scratched, defective or any other quality problem. Upload the pics or video at the same time when you contact with our support will shorten the proceeding time.
The return Item need to stick with our provided sticker correctly
The Item must be in good condition which is resellable and not ever used/installed
The Shipping cost for returning, international and non-continental US returns are accepted, however the shipping costs for return are not covered. Coordination of return shipping is the responsibility of the client.
The following items that cannot be returned include:
1、Items Marked “Non-Returnable” (clearly indicated on the product page before placing your order)
2、Customized Items (custom engraved, embroidered, or painted)
3、Order cancellations can only be requested prior to shipment, or in some cases, prior to the start of the manufacturing or painting process. In the event an item ships post cancellation, the item may be returned at no cost to the client.
4、The items received over 7 days are not acceptable for return.
How long will receive the Refund?
Once the item return to our warehouse, we will make the refund.
If you made the purchaged via Paypal checkout, the money will return to your Paypal account immediately once we make a refund.
If the purchase is made by Credit card, Please allow an additional 5-7 days for the credit to appear on your account.